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Installing Samsung SSSP Tizen Digisigns App

Digisigns is compatible with Samsung Tizen and Samsung Signage Platform (SSSP) screens. This tutorial covers preparing the display, installing the Digisigns player via the URL Launcher, and pairing the screen to your account.

Digisigns runs on Samsung's professional signage screens only and cannot be installed on regular Samsung Smart TVs.

Supported Samsung models

Platform Video HDMI-IN Portrait Support Tizen Models
SSSP4 4K/1080P/720P Yes Yes 2.4 PHF, PMF, PMH, PHF-P, PMF-BC, OHF, OMH
SSSP5 4K/1080P/720P Yes Yes 3.0 DBJ, QHH, QMH
SSSP6 4K/1080P/720P Yes Yes 4.0 QBN, QBR, QEN, QHR, QMN, QMR, OMN, OHN-D, OHN-S, OMN-D, VMR-U, QBR-N, QBR-T, OMA, OHA-S, OHB, OMB, OMN-DS
SSSP7 8K/4K/1080P/720P Yes Yes 5.0 QPR, QER, OMR
Tizen 6.5 8K/4K/1080P/720P Yes Yes 6.5 QBB, QMB, QHB
Tizen 7.0 8K/4K/1080P/720P Yes Yes 7.0 QMC, QBC, QHC

Before you start

  1. Remove any other signage app already installed on the device.
  2. Check the device date and time. Incorrect settings cause SSL validation to fail, blocking the connection to our servers.
  3. Firewall: make sure your network complies with our firewall requirements.

Application hosting URL

Type this URL exactly, including https://:

https://digisigns.in/s

Prepare your Samsung display

Complete the display's first-time setup before installing Digisigns. Skipping these steps is the most common cause of a failed install.

  1. Power on the display and run the setup wizard — choose your language, then connect to the network (Ethernet LAN recommended).
  2. Set the correct date, time, and time zone — essential for SSL.
  3. Choose the standard signage / LFD mode when prompted (not the consumer setup).

Samsung first-time setup — language selection

Note

If the display was previously configured for another CMS,

reset it

before continuing so no residual configuration interferes.

Install via URL Launcher

The exact menu wording depends on your platform version.

On SSSP 6 (Tizen 4)

  1. Press the Home button on the remote and select URL Launcher.

Home menu — URL Launcher

  1. Select Install Web App.

URL Launcher Settings — Install Web App

  1. Enter https://digisigns.in/s and confirm.

Enter the Digisigns URL

  1. The Digisigns player installs and starts automatically.

Installation complete

On SSSP 10 (Tizen 6.5) and Tizen 7.0

  1. Press Home, open Settings → System → Play Via, and select Custom App.
  2. Go to Home → App Management → Install Custom App.

Custom App on the Home menu

  1. Enter https://digisigns.in/s and confirm.

Enter the Digisigns URL

  1. When installation completes, launch the new app from the Home menu to start the player.

Portrait displays

Use the same URL — https://digisigns.in/s — for both orientations; there is no

separate portrait build. For a portrait installation, rotate the panel in the

display's settings — see

Rotating the screen.

Don't see URL Launcher?

If pressing Home loads MagicINFO instead of the URL Launcher / Custom App

option, the panel is set to boot MagicINFO. See

Switch to Digisigns from Samsung MagicINFO

to change Play Via, then return here.

Play Via — switch from MagicINFO

Get the registration code and pair

After the player launches, a 9-digit registration code appears in the centre of the screen.

  1. Log in to your Digisigns account and go to the Screens section.
  2. Click + Add Screen and choose the Tizen Player option.
  3. Enter the 9-digit code and click Save.

The screen registers within a minute and the assigned content begins playing. If the code does not appear, confirm the display has internet access and the correct date/time, then relaunch the Digisigns app from the Home menu.

For reliable 24/7 operation, apply these after installation:

  • Auto Power Off / No-Signal Power Off: turn off so the display stays on.
  • Daily restart: schedule a daily reboot to keep the player fresh.
  • Standby / eco timers: disable any sleep or screensaver timers that interrupt playback.

Power and energy settings

Uninstall

To remove the player, press Home, open the app list (App Management on Tizen 6.5 / 7.0), select the Digisigns app, choose Delete, and power-cycle the display. Reinstall by repeating the steps above.

FAQ

The installation link isn't working — I get "Unable to download". The Tizen app cannot be downloaded in a normal browser; the URL must be used from within the Tizen URL Launcher itself. Try adding a trailing slash (/) to the URL — Tizen inconsistently requires this. If you already have one, try removing it. If it still fails, check the display's date and time.

"Unable to connect to the server. Please try again later." This almost always means the display's date and time are wrong. Set them correctly (and enable automatic time) so the device can install/update apps.

Need help? Email support@digisigns.in.